Last updated: 30/04/2021
We are committed to maintaining the confidentiality of your personal data in accordance with applicable data protection and privacy law. For purposes of this Privacy Statement, the terms “we”, “us” or “our” mean Canal Toys Distribution Ltd. and any of its affiliates (together, “Canal Toys”). This Privacy Statement applies to information we collect when you use our websites and other online products and services on which the Privacy Statement is published (together, the “Website” or “Websites”).
If you have any questions or concerns about our use of your personal data, please contact us using the contact form here.
We may update this Privacy Statement from time to time based on legal, technical or business developments. When we update our Privacy Statement, we will take appropriate action, based on the importance of the changes, to inform you. We will obtain your consent for any material changes to the Privacy Statement if and when the applicable data protection law so requires.
You can find out when this Privacy Statement was last updated by checking the” last updated “date at the top of this page.
What personal data do we collect and why?
The personal data about you that we collect belong to the following categories:
Cookies and similar tracking technologies
- Data that you voluntarily provide
Some parts of our Website may require you to provide personal data on a voluntary basis: for example, we may ask you for your contact information so you can create an account with us. sign up to receive marketing communications from us, or ask us questions. The personal data that we ask you to provide and the reasons why we ask you for it will be made clear when we ask you to provide the data.
When you visit our Website, we may collect certain information automatically from your device. In some countries, including the countries of the European Economic Area, such data may be considered as personal data under the applicable data protection law. Specifically, the information we collect automatically may include information such as your IP address, type of device used, unique device IDs, browser type, general geographic location (for example, localisation in a given country or city) and other technical information. We may also collect data about how your device interacted with our Website, including the pages you visited and the links you clicked. Collecting this information allows us to better understand which visitors come to our Website, where they come from, and what content they are interested in on our Website. We use such information for internal analysis purposes and to improve the quality and interest of our Website for our visitors. Please note that for these internal analysis purposes, we use aggregated data (ie, not of a personal nature). However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
With whom do we share your personal data?
We may disclose your personal data to the following categories of recipients:
To our affiliates, third-party service providers, and our partners providing us with data processing services (for example, to help us offer our Website, to provide certain features on it or to improve its security) or processing personal data in any other way for the purposes set out in this Privacy Statement, or that we will have indicated to you at the time of collection of your personal data;
To any applicable law enforcement agency, regulatory body, government agency, tribunal or other third parties where we believe that such disclosure is necessary (i) in accordance with applicable law or regulation, (ii) for the purpose of the exercise, establish or protect our rights, or (iii) for the purpose of protecting your vital interests or those of any other person;
To any actual or potential purchaser (and its agents and advisors) in connection with any actual or prospective sale, merger or acquisition of all or part of our business, provided that we inform the buyer that it is obliged to use your personal data only for the purposes stated in this Privacy Statement
To any other person, upon obtaining your consent regarding such disclosure.
Legal basis for the processing of your personal data
The legal basis on which we rely to collect and use the personal data described above will depend on the personal data concerned and the specific context in which we have collected them.
However, we will normally collect personal data from you only when (i) we need such personal data to perform a contract with you, (ii) the processing is in our legitimate interest when such legitimate interest prevails over your data protection interests or your fundamental rights and freedoms, or (iii) we have your consent. In some cases, we may also be legally required to collect personal data from you or need such personal data to protect your vital interests or those of another person.
If we ask you to provide us with personal data for the purpose of complying with a legal requirement or to execute a contract with you, we will do so in a clear manner, at the appropriate time, and tell you whether it is mandatory that you/we communicate them or not (and the possible consequences in case you do not communicate them to us).
Similarly, if we collect and use your personal data based on our legitimate interests (or those of any third party), we will clearly identify such legitimate interests at the appropriate time.
If you have any questions or would like more information about the legal basis on which we collect and use your personal data, please contact us using the details in the “How to contact us?” Section below.
How do we protect your personal data?
Canal Toys has policies in place to protect your personal information against any misuse or loss, and against unauthorised access, disclosure, modification or destruction. For example, Canal Toys undertakes to give access to users’ personal data only to employees exercising a legitimate function requiring such access. In addition, Canaltoys punctually monitors its security procedures for the purpose of putting in place appropriate technical and organisational measures to protect your privacy.
Canal Toys retains your data for legitimate business purposes, for the duration of your account, or for as long as reasonably necessary to provide you with our products and services. Canaltoys will also keep your data for as long as necessary to meet our legal obligations, resolve all disputes and execute our contracts. We may also keep copies of your data in cache or in our archives for a reasonable period of time. When we do not have the legitimate business need to process your personal data, we will delete or anonymize it or, if this is not possible (for example, because your personal data have been stored in our archives ), we will store them securely and isolate them so that they are not processed until they can be erased.
Despite our best efforts, please note that no security measure is ever perfect or impenetrable. This is why Canaltoys will inform users of any data breaches, as long as it believes that this is reasonably necessary for accordance with applicable law.
International data transfers
Whenever possible, we try to maintain the data you provide us through this Website within the European Economic Area. However, as part of the services offered on our Website, the data you provide to us may be transferred to countries outside the EEA. For example, this may happen when any of our servers are hosted by one of the companies in the Canaltoys Group or by one of our service providers established in a country outside the EEA.
We can also share the data with other companies in our group, which are established around the world. If you wish to obtain the contact details of other companies in our group, please contact us. These countries do not apply the same data protection rights as the EEE. If we transfer your data outside the EEA in this way, we will take appropriate measures to ensure that any personal data about you is adequately protected.
Except for the situations presented in this Privacy Statement, we will not disclose any personal data without your consent.
Your rights in data protection
- You have the following rights in data protection:
If you wish to access, correct, update or delete your personal data, you may do so at any time by contacting us at the contact details provided in the “How to contact us?” Section below.
In addition, you have the right to object to the processing of your personal data, to ask us to limit the processing thereof or to request the portability of such data. Once again, you can exercise these rights by contacting us using the contact information in the “How to contact us?” Section below.
You have the right, at any time, to unsubscribe for the purpose of no longer receiving marketing communications from us. You can exercise this right by clicking on the “Unsubscribe” or “Unsubscribe” link in the marketing emails we send you. To opt-out of other forms of marketing (for example, by mail or telemarketing), please contact us using the contact information provided in the “How to Contact Us?” Section below.
Likewise, if we have collected and processed your personal data with your consent, you may withdraw your consent at any time. Withdrawing your consent can not in any way affect the lawfulness of any processing performed prior to such withdrawal, and may not affect the processing of your personal data based on lawful grounds other than your consent.
- With regard to your personal data, you have the right: (i) to access, correct, update, or request their deletion; (ii) oppose their treatment; (iii) ask us to limit its treatment; (iv) ask for their portability, and (v) unsubscribe for the purpose of no longer receiving marketing communications. You can exercise these rights by contacting us at the coordinates listed below. You have the right to lodge a complaint with a data protection authority concerning our collection and use of your personal data. For more information, please contact your local data protection authority.
- We will respond to inquiries we receive from individuals wishing to exercise their rights regarding the protection of their data, in accordance with applicable data protection law.
How to contact us?
1st Floor, Kensington House, Westminster Place, York Business Park, York, YO26 6RW
For any complaint concerning this site and/or its contents, contact us here