Privacy Statement
Last updated: 30/04/2021
We are committed to maintaining the confidentiality of your personal data in accordance with applicable data protection and privacy law. For purposes of this Privacy Statement, the terms “we”, “us” or “our” mean Canal Toys Distribution Ltd. and any of its affiliates (together, “Canal Toys”). This Privacy Statement applies to information we collect when you use our websites and other online products and services on which the Privacy Statement is published (together, the “Website” or “Websites”).
If you have any questions or concerns about our use of your personal data, please contact us using the contact form here.
We may update this Privacy Statement from time to time based on legal, technical or business developments. When we update our Privacy Statement, we will take appropriate action, based on the importance of the changes, to inform you. We will obtain your consent for any material changes to the Privacy Statement if and when the applicable data protection law so requires.
You can find out when this Privacy Statement was last updated by checking the “last updated” date at the top of this page.
What personal data do we collect and why?
We collect personal data in several ways.
Cookies and similar tracking technologies
We use cookies and similar tracking technologies (together, “Cookies”) for the purpose of collecting and using personal data about you. For more information about the types of Cookies we use, when we use them, and how you can control them, please refer to our Cookie Notice.
Data you voluntarily provide
Some parts of our Website may require you to provide personal data on a voluntary basis. For example, we may ask you for your contact information so you can create an account with us, sign up to receive marketing communications, or ask us questions. The reasons why we ask you to provide this data will be made clear at the time.
Data collected automatically
When you visit our Website, we may collect certain information automatically from your device. In some countries, including those in the European Economic Area, such data may be considered personal data. This may include information such as your IP address, device type, unique device IDs, browser type, general geographic location (e.g. city or country), and technical details. We may also collect data on how your device interacted with our Website, such as pages visited and links clicked.
We use this information to better understand who visits our Website, where they come from, and what content they are interested in. This helps us improve our Website for visitors. For internal analysis, we use aggregated data that is not of a personal nature. You may prefer to disable cookies in your browser. For guidance on this, consult the Help section of your browser or visit the About Cookies website.
With whom do we share your personal data?
We may share your personal data with affiliates, third-party service providers, and partners that support the operation, security, and improvement of our Website.
We may also disclose your data to law enforcement agencies, regulatory bodies, government authorities, tribunals, or other third parties if required to comply with law, to exercise or protect legal rights, or to protect your vital interests or those of another person.
In the event of a sale, merger, or acquisition of our business, your data may be shared with actual or potential purchasers, provided that they are obliged to use it only for the purposes set out in this Privacy Statement.
We may also share your data with other parties if you give us your consent.
Legal basis for processing your personal data
The legal basis we rely on depends on the data and context in which it is collected. We will usually collect and use your personal data only if:
- we need it to perform a contract with you;
- it is in our legitimate interests and not overridden by your rights;
- we have your consent; or
- we are legally required to do so.
If we ask you to provide personal data to comply with a legal requirement or fulfil a contract, we will explain why and clarify whether it is mandatory.
If we rely on legitimate interests, we will identify them clearly at the time.
For questions about the legal basis for processing your personal data, please contact us using the details in the “How to contact us” section below.
How do we protect your personal data?
Canal Toys has policies and measures in place to protect your data against misuse, loss, unauthorised access, disclosure, modification, or destruction. Access to personal data is limited to employees who require it for legitimate purposes. Security procedures are regularly reviewed, and appropriate technical and organisational measures are applied.
We retain your data for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements. Data may also be kept in cache or archives for a reasonable period. When there is no legitimate business need to retain your personal data, it will be deleted, anonymised, or securely stored until deletion is possible.
No security system is perfect, but in case of a data breach, Canal Toys will inform users when required by law.
International data transfers
We aim to keep your data within the European Economic Area (EEA). However, some data may be transferred to countries outside the EEA where our affiliates, servers, or service providers are based.
These countries may not have the same data protection rights as the EEA, but we take measures to ensure that your personal data is adequately protected.
We will not disclose your personal data outside these cases without your consent.
Your rights in data protection
You have the right to access, correct, update, or delete your personal data at any time by contacting us. You may also object to processing, request restriction of processing, or request data portability.
You have the right to unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
If we process your data with consent, you can withdraw consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
You also have the right to lodge a complaint with your local data protection authority regarding our handling of your personal data.
We respond to all requests from individuals exercising their rights under data protection law.
How to contact us
Address:
1st Floor, Kensington House
Westminster Place, York Business Park
York, YO26 6RW
Contact:
For any complaint or inquiry regarding this Website and/or its contents, please contact us here.


